Webinar FAQs


What is a webinar?

It is a presentation on a particular topic conducted simultaneously on a telephone conference call and over the internet.

How long do webinars last?

Webinars typically last 35 - 45 minutes with a question and answer period for 15 minutes following the presentation.

When should I log on to the webinar?

You will be able to log on up to 15 minutes before the start of the webinar. If this is your first webinar you will want to log on early to make sure the technology works properly on your computer.

Are the webinars archived?

Yes, the webinars are recorded and archived for NBOA members only. They are available in the Webinar Archive approximately 5 business days after the presentation.


Several staff from my organization want to attend a webinar on their own computers. Do each of them need to register?

Yes, each person who wants to attend an NBOA webinar on their own computer needs to register individually. This applies to members and nonmembers. After completing the registration process, each person receives a link to the webinar that is unique to them and cannot be shared with others.

As a nonmember, can my registration fees be refunded to me if I do not attend a webinar?

Please review our program policies regarding refunds and cancellations.


What technology do I need to participate?

To attend a webinar, you only need a computer with an internet connection. Presentation audio can be played through your computer's speakers. Conference call information is also provided if you need to dial in on a telephone.

What are the system requirements?

For PC-based participants:

  • Internet Explorer 7.0 or newer, Mozilla Firefox 3.0 or newer or Google Chrome 5.0 or newer (JavaScript and Java enabled)
  • Windows 7, Vista, XP or 2003 Server
  • Cable modem, DSL, or better Internet connection
  • Minimum of Pentium class 1GHz CPU with 512 MB of RAM (recommended) (2 GB of RAM for Windows Vista)

For Mac-based participants:

  • Safari 3.0 or newer, Firefox 3.0 or newer or Google Chrome 5.0 or newer (JavaScript and Java enabled)
  • Mac OS X 10.4.11 – Tiger or newer
  • PowerPC G4/G5 or Intel processor (512 MB of RAM or better recommended)
  • Cable modem, DSL, or better Internet connection

CPE Credit

How do I get Continuing Professional Education credit?

NBOA is NASBA certified to give continuing education credits. Following each webinar, attendess will receive a link to obtain their certificates. If more than one person attended on your computer, please email Erin Grady at erin.grady@nboa.org and include your name, the names of your fellow attendees and the answers to the polling questions. We award certificates to people who attended at least 50 minutes of a webinar. A listing of states who are currently accepting NASBA credit are listed at www.nasba.org. Please follow the regulations for your state.


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BIIS open for data collection August 19 - October 11

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