Engaging in Difficult Conversations with Employees During the Pandemic

As schools continue to grapple with the logistical and emotional consequences of the COVID-19 pandemic and its impact on the school community, including employees, this course provides administrators and supervisors with an understanding of the legal framework for communications with faculty and staff. Conversations about virus exposures, family and medical leave or accommodations, performance issues and disciplinary actions are fraught with both emotion and legal risk, and participants will learn ways to reduce the school's liability while navigating these conversations with tact and empathy. Taught asychronously with 1-2 hours of daily instruction through videos and reading, participants will benefit from online discussion of the topics with the instructor and peers as well as live Q&A during office hours with the instructor twice during the week (on Tuesday and Thursday from 3-4pm ET).

This course is being offered in partnership between NBOA and One Schoolhouse.


SHRM Information

Credit Hours: 5

Category: Critical Evaluation

NBOA is recognized by SHRM to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). For more information about certification or recertification, please visit www.shrmcertification.org.


HRCI Information

Credit Hours: 5

Category: HR (General)

NBOA is a recognized provider of recertification credits. HR Certification Institute® pre-approved this program for credits towards aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification.


Email programs@nboa.org or call 202-407-7140


Sep 28 - Oct 4, 2020


Cancellation and refund policies




Group rebate available

Time Commitment

1-2 hours per day for 1 week

Learn more about the platform and coursework

Class Size

Up to 40 participants

Recommended Audience

  • HR professionals
  • Business officers
  • School leaders
  • Administrators with personnel management responsibilities